Politique d’expédition

DELIVERY POLICY – CLIN BEAUTY

This Delivery Policy applies to all orders placed on the websiteclinbeauty.shopand is valid for deliveries made in Romania and the European Union.

1. Delivery in Romania

Deliveries in Romania are made through FAN Courier/Fedex/DPD, at partner pick-up points or lockers.

Delivery cost Romania

  • 25 RON – national standard rate
  • FREE shipping for orders of at least 150 RON

The rate is fixed, regardless of the location or the weight of the order (within the limit of 5 kg).

Estimated delivery time

  • 1–2 working days after order confirmation

2. Delivery to the European Union (EU)

International deliveries are processed via Fedex/DPD.

Countries where we deliver

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Hungary.

EU Delivery Cost

  • 100 RON (approx. 18 EUR) – standard rate
  • FREE shipping for orders of 700 RON or more

Estimated delivery time

  • 5 working days, depending on the country

3. Order Processing Time

All orders are processed within 1–2 business days.

During busy periods (holidays, promotional campaigns), processing can take up to 3 days.

Orders placed on weekends or non-working days will be processed on the next working day.

4. Order Confirmation and Tracking

After processing and handing over your order to the courier, you will receive an automated email with:

  • Shipment confirmation
  • Tracking Number

5. Packaging and weights

The products are packaged safely, using compliant boxes and protective materials.

Estimated shipping weight:

  • Hydra-Nourishing Serum: 0.26 kg
  • BB Gel Perfection: 0.22 kg
  • Eye patches: 0.17–0.58 kg (depending on the package)
  • Massage device: 0.33 kg
  • Sets: 0.60–1.00 kg

These weights are automatically used by the system for calculating international delivery rates.

6. Failed deliveries / Incorrect addresses

Clin Beauty is not responsible for delays caused by:

  • Incomplete or incorrect address
  • Inability of the courier to contact the recipient
  • late pick-up of parcels from FAN Courier/Fedex/DPD points

In case of non-pick-up of the order, the return costs may be withheld from the refund.

7. Parcel Returns

If a parcel is automatically returned to us (expired at the pick-up point, wrong address, etc.), we can only resend it after paying a reshipment fee.

8. Additional questions

For any questions related to delivery, you can contact us at:
📧 contact@clinbeauty.shop

Clin Beauty reserves the right to update the delivery policy at any time, depending on market conditions and courier rates.